General terms & conditions

Any persons using, reading, and/or purchasing products on this website agree that access to and use of this site are subject to the following terms, conditions, and other applicable laws.  You must meet the minimum age requirements within your state's and/or country's jurisdiction to purchase vapor and e-cigarette products from this site.  By using this website, you agree that you meet the minimum age requirements within your state's and/or country's jurisdiction to purchase vapor and e-cigarette products, and also agree to the following terms and conditions. 

WARNING

Copyright

All content on this site, including but not limited to text, graphics, code and functionality is copyrighted as collective work under the United States and other copyright laws, and is the property of Smokin Crow a Vanguard MFG Co.  The collective work includes works that are licensed to Smokin Crow ALL RIGHTS RESERVED.  Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Smokin Crow or purchasing Smokin Crow products.  You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from different areas of the site solely for your own non-commercial use, or to place an order with Smokin Crow or to purchase Smokin Crow products.  Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Smokin Crow. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Smokin Crow used in the site are trademarks or registered trademarks of Smokin Crow

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Smokin Crow disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Smokin Crow does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Smokin Crow does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

 

International Shipping

NOTE TO INTERNATIONAL BUYERS:  ORDER AT YOUR OWN RISK!  Please make sure you are familiar with your country’s e-liquid and e-cigarette customs/importation laws before ordering from Smokin Crow!  We will not be held responsible for orders seized by customs, and we will not falsify customs forms to accommodate any orders.  Customs forms will all be marked honestly, with accurate product and product value details in accordance with US Federal Law.  

In addition, Smokin Crow does NOT currently ship to all countries.  We are rolling out international shipping one country at a time as we research which locations are the most lenient toward e-liquid importation, and offer us the lowest risk of fraudulent transactions.  

Typographical Errors

In the event that a Smokin Crow product is mistakenly listed at an incorrect price, Smokin Crow reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Smokin Crow reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Smokin Crow, shall issue a credit to your credit card account in the amount of the incorrect price.

Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Smokin Crow without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Limitation of Liability

Smokin Crow shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Smokin Crow has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Notice

Smokin Crow may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Smokin Crow.

Other 

Your use of this site shall be governed in all respects by the laws of the state of Texas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Smokin Crow products) shall be in the state or federal courts located in Dallas, Texas. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Smokin Crow products) must be commenced within one (1) year after the claim or cause of action arises. Smokin Crow’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Smokin Crow may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Smokin Crow or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Smokin Crow does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Smokin Crow is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Smokin Crow reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Smokin Crow in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Smokin Crow its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Smokin Crow may link to sites operated by third parties, including those used for credit card processing and age verification. However, even if the third party is affiliated with Smokin Crow, Smokin Crow has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Smokin Crow These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Smokin Crow seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Age Verification

In an effort to comply with new federal regulations and state-specific minimum age requirements, Smokin Crow has implemented a third-party age verification system. At this time, verification is required at every checkout to verify the purchase and safeguard your account from un authorized use. Third-party (automated) age verification is performed by ENDS Verify you can get answers to your questions by clicking here. Neither Smokin Crow, LLC nor Ends Verify will store, share, or sell information collected for age verification purposes.

Ends Verify Terms and Conditions are located here

Automated Age Verification

Customers will have two attempts to verify through the automated verification system by answering a short questionnaire.  PLEASE NOTE:  Once the questionnaire is completed, if your age is successfully verified, and you are of legal age to purchase products from Smokin Crow in your local jurisdiction, you will be able to continue to checkout immediately and proceed with your order.  If a customer does not pass on an attempt, they will have a second attempt in case of any errors.  After two failed attempts, a customer will proceed to the manual age verification process as direct by Ends Verify

As per the FDA deeming guidelines, age verification is required before every purchase of any and all electronic cigarette products. Further, the FDA's rules for sales of e-cigarettes and other Electronic Nicotine Delivery Systems (ENDS) states that everyone under the age of 27 must have their photo identification checked prior to purchase. Additionally, some states, and even cities, have specific regulations in place prohibiting the sale of these prodcuts to anyone under ages of up to 21 years old. EndsVerify fulfills these obligations for you.

Age Verification for International Customers

At this time, no age verification is required for international customers, unless they are shipping to a US address.  If you are an international customer and shipping to a US address, you will need to complete the manual verification process outlined above.

Please contact our Age Verification team at 469-206-3667 or email sales@smokincrow.com if you require assistance with age verification, or for manual verification instructions.

 

Product Reviews:

While Smokin Crow prides ourselves on NOT moderating reviews, be they positive or negative, reviews may be deleted if they contain any of the following:

  • Website links
  • Vulgarity
  • Personal contact information (e-mail address, phone number, address, etc.)
  • Harassment direct toward other reviewers/customers
  • Reviews posted by non-verified reviewers/buyers that are clearly posted with intent to defame a brand or product.